Terms & Conditions

Welcome to Cozzy Attires. These Terms & Conditions govern your use of our website and your purchase of products from us.

By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About Our Store

Cozzy Attires is an online store offering women's casualwear, pajamas, loungewear, and related products.

Throughout these Terms, the words "we," "us," "our," and "Cozzy Attires" refer to Cozzy Attires. The terms "you," "your," and "customer" refer to the person using our website or purchasing our products.

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to interfere with the website's security or functionality.
Copy, reproduce, or misuse our website content without permission.
Provide false or misleading information when placing an order.
Attempt to gain unauthorized access to any part of our website or systems.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, measurements, and other information displayed on our website are accurate.

However, actual product colors may appear slightly different depending on your device, screen settings, lighting, or photography.

Measurements may also have minor variations due to the nature of clothing and manufacturing.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

4. Product Availability

All products are subject to availability.

If an item becomes unavailable after you place an order, we may contact you regarding the order and discuss the available options.

We reserve the right to limit quantities or discontinue products at any time.

5. Pricing

All product prices displayed on our website are shown in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change at any time without prior notice.

A price change will not affect an order that has already been confirmed, except where an obvious pricing error has occurred.

6. Placing an Order

When you place an order through our website, you are making a request to purchase the selected products.

You are responsible for providing accurate:

Name
Phone number
Email address
Shipping address
Order information

Please carefully review your information before submitting your order.

We may contact you by phone or WhatsApp to confirm your order, particularly for Cash on Delivery orders.

7. Order Acceptance & Cancellation

We reserve the right to accept or decline an order at our discretion.

An order may be cancelled or declined due to circumstances including:

Product availability
Incorrect or incomplete customer information
Suspected fraudulent activity
Pricing or product listing errors
Repeated unsuccessful deliveries
Other circumstances that prevent us from fulfilling the order

If we cancel an order that has already been paid for, any applicable refund will be handled according to the circumstances and applicable payment method.

If you need to cancel an order, please contact us as soon as possible at:

Phone / WhatsApp: +923370792148
Email: cozzyattires@gmail.com

Once an order has been processed or dispatched, cancellation may no longer be possible.

8. Cash on Delivery

We offer Cash on Delivery for eligible orders within Pakistan.

If you select Cash on Delivery, payment must be made to the courier when your order is delivered.

Please only place a COD order if you are prepared to receive it.

Repeated refusal or unsuccessful delivery of COD orders may affect your ability to place future COD orders.

9. Shipping & Delivery

We currently offer delivery within Pakistan, subject to courier availability.

Estimated delivery times may vary depending on your location, courier operations, holidays, weather, and other circumstances.

For complete information, please see our Shipping Policy.

Providing an incorrect or incomplete delivery address may result in delays or unsuccessful delivery.

10. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Please review that policy before purchasing.

Items may not be eligible for return or exchange if they have been worn, washed, altered, damaged after delivery, or otherwise do not meet the requirements of our Return & Exchange Policy.

11. Intellectual Property

All content on the Cozzy Attires website, including but not limited to:

Logos
Brand names
Product photographs
Graphics
Text
Designs
Website layout
Images

is owned by or used by Cozzy Attires with appropriate rights and may not be copied, reproduced, modified, distributed, or used commercially without our permission.

12. Promotions & Discounts

From time to time, we may offer promotional codes, discounts, sales, or special offers.

Promotions may have their own terms, including:

Expiration dates
Product exclusions
Minimum order requirements
Usage limits

We reserve the right to modify or end a promotion at any time unless otherwise stated.

Only one promotional offer may be applied per order unless explicitly stated otherwise.

13. Website Accuracy

We make reasonable efforts to keep the information on our website accurate and up to date.

However, we do not guarantee that all website content will always be complete, accurate, current, or free from errors.

We reserve the right to correct errors and update information at any time.

14. Third-Party Services

Our website may use third-party services, including payment providers, courier services, Shopify services, analytics tools, and other applications.

These third parties may have their own terms and privacy policies.

Cozzy Attires is not responsible for the policies or practices of third-party services beyond our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, Cozzy Attires will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including: