Privacy Policy

Last updated: August 8, 2026

At Cozzy Attires, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

Personal Information

When you place an order, we may collect:

Full name
Shipping and billing address
Phone number
Email address
Order and purchase details
Payment-related information

We only collect information that is necessary to process and fulfill your order and provide customer support.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

IP address
Browser type
Device information
Pages you visit
Website interactions
General location information

This information helps us understand how customers use our website and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and communicate about your orders
Provide customer support
Contact you regarding your order when necessary
Process returns, exchanges, or other requests
Improve our website, products, and services
Prevent fraudulent or unauthorized activity
Maintain website security
Send promotional communications if you have chosen to receive them

We do not use your personal information for purposes unrelated to our business without a legitimate reason or your consent where required.

3. Cash on Delivery

If you choose Cash on Delivery (COD), we may share the necessary information, such as your name, phone number, and delivery address, with our courier or delivery partner so that your order can be delivered to you.

We only share information that is reasonably necessary to fulfill your order.

4. Payment Information

For online payments, payment information may be processed by third-party payment providers.

Cozzy Attires does not intentionally store complete payment card details on our own systems.

Payment providers may collect and process your information according to their own privacy policies and security practices.

5. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

Courier and delivery companies
Payment service providers
Shopify and related technology providers
Website and analytics service providers
Customer service providers

These parties receive only the information reasonably necessary to provide their services.

We do not sell or rent your personal information to third parties.

6. Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember your preferences
Understand how visitors use our website
Improve website performance
Provide a better shopping experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Marketing Communications

If you choose to subscribe to our marketing communications, we may use your email address to send you information about:

New products
Special offers
Promotions
Collections
Updates from Cozzy Attires

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for purposes such as:

Processing and fulfilling orders
Providing customer service
Maintaining business and transaction records
Resolving disputes
Meeting applicable legal or business requirements

When information is no longer needed, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on applicable laws and circumstances, you may have rights regarding your personal information, including the ability to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Ask about how your information is being used
Withdraw consent for certain communications

To make a privacy-related request, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

If you follow a link to another website, that website will have its own privacy policy and terms. Cozzy Attires is not responsible for the privacy practices or content of third-party websites.